samsung r780 e varie presenze...

salve una mia amica ha questo portatile...
da qualche giorno gli va strano il pc...
a momenti gli altoparlanti ronzano...
i video che guarda vanno a scatti per qualche secondo...
con qualche crash...
lei pensa che sia colpa di qualche virus... che il suo avast non rivela...
io non avendo il portatile tra le mani faccio solo da tramite e mi rivolgo a voi...
con tanto di esito riportato dal logfile...


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 01:36:36, on 04/09/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal


Running processes:
C:\windows\system32\Dwm.exe
C:\windows\system32\taskhost.exe
C:\windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\CyberLink\Shared files\brs.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Users\Public\Documents\AppData\PoApp\PService.e xe
C:\Users\Miryam\AppData\Local\Sky Italia\Sky Go Player\PCShowServerPMWrapper.exe
C:\Users\Miryam\AppData\Local\Sky Italia\Sky Go Player\NDSPCShowServer.exe
C:\windows\system32\conhost.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Miryam\Downloads\HiJackThis.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Web Assistant Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: SearchToolbar.ShowToolbarBHO - {86a3cdaa-9b25-480e-b73f-c2d359b87966} - mscoree.dll (file missing)
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WIA6EB~1\Datamngr\ToolBar\searchqudtx. dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WIA6EB~1\Datamngr\ToolBar\searchqudtx. dll (file missing)
O3 - Toolbar: SearchToolbar - {691ca8ec-7205-4aa9-bdd6-15493d16f835} - mscoree.dll (file missing)
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMen u.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu. exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStart Menu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStart Menu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\Blu-ray Disc Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Blu-ray Disc Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.ex e" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [PosService] C:\Users\Public\Documents\AppData\PoApp\PLauncher. exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [PCShowServer] "C:\Users\Miryam\AppData\Local\Sky Italia\Sky Go Player\PCShowServerPMWrapper.exe"
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{197DBFB7-B534-4EE6-8BB8-C1C56C9455E2}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C328763-5E05-4A07-9BAE-48FFFAC62621}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CCS\Services\Tcpip\..\{6691A6FD-4B25-4D46-ADBF-B985F64F453E}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CCS\Services\Tcpip\..\{7BC8559D-1C5F-4EB2-A00B-E65B2D882A9A}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CCS\Services\Tcpip\..\{992B2015-012A-4921-8ECB-F330352296DE}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CCS\Services\Tcpip\..\{e29ac6c2-7037-11de-816d-806e6f6e6963}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CS1\Services\Tcpip\..\{197DBFB7-B534-4EE6-8BB8-C1C56C9455E2}: NameServer = 176.31.229.24,176.31.229.25
O17 - HKLM\System\CS2\Services\Tcpip\..\{197DBFB7-B534-4EE6-8BB8-C1C56C9455E2}: NameServer = 176.31.229.24,176.31.229.25
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\Alwil Software\Avast5\afwServ.exe
O23 - Service: Servizio di Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: Oberon Media Game Console service (OberonGameConsoleService) - Unknown owner - C:\Program Files\Samsung Casual Games\GameConsole\OberonGameConsoleService.exe
O23 - Service: Pos Service (PowerOffer Service) - PowerOfferService - C:\Users\Miryam\AppData\Local\PosService\Pos.exe
O23 - Service: Rezip - Unknown owner - C:\windows\SYSTEM32\Rezip.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Serv Updater (ServUpdater) - ServiceUpd - C:\Users\Miryam\AppData\Local\ServUpdater\ServiceU pd.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Software Upd (SoftwareUpd) - SoftwareUpdService - C:\Users\Miryam\AppData\Local\SoftwareUpdater\Soft wareUpdService.exe
O23 - Service: Web Assistant Updater - Unknown owner - C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
O23 - Service: WebOptimizer - Unknown owner - C:\windows\system32\dmwu.exe


--
End of file - 11237 bytes

Allora tanto per essere sicuri, installa mbam e fai una scansione completa :uhm:

Però i sintomi che indichi sembrano più dovuti a qualche difetto HW e così a naso proverei a testare il disco fisso...
Marca e modello? :uhm:

EDIT: per verificare marca e modello del disco puoi usare speccy

Citazione:

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Originariamente Scritto da blue_tech

Allora tanto per essere sicuri, installa mbam e fai una scansione completa :uhm:

Però i sintomi che indichi sembrano più dovuti a qualche difetto HW e così a naso proverei a testare il disco fisso...
Marca e modello? :uhm:

EDIT: per verificare marca e modello del disco puoi usare speccy

---

allego logfile fatto con speccy
Riepilogo
Sistema Operativo
MS Windows 7 Home Premium 32-bit SP1
CPU
Intel Core i5 @ 2.27GHz 46 °C
Tecnologia Arrandale 32nm
RAM
4,00 GB Canale Doppio DDR3 @ 532 MHz (7-7-7-20)
Scheda Madre
SAMSUNG ELECTRONICS CO., LTD. R780/R778 (CPU 1) 49 °C
Grafica
Monitor generico Plug and Play (1600x900@60Hz)
1024 MBGeForce GT 330M (Samsung) 45 °C
Dischi Drive
466 GB SAMSUNG SAMSUNG HM500JI (SATA) 35 °C
Drive Ottici
Slimtype DVD A DS8A4S
Audio
Realtek High Definition Audio


e che test può fare a livello HW

allora qui dice che l'assistenza per quanto riguarda i dischi l'ha presa in mano seagate quindi ti direi di fare un test con seatools e vedere cosa dice :uhm:

Citazione:

---

Originariamente Scritto da blue_tech

allora qui dice che l'assistenza per quanto riguarda i dischi l'ha presa in mano seagate quindi ti direi di fare un test con seatools e vedere cosa dice :uhm:

---

ha fatto il test con seastools ed è risultato superato...
ora lei dice di aver risolto rimuovendo avast...
e mi chiede quale antivirus può installare...
vuole uno leggero e senza rogne...
che duri più di un mese...
free...

avira :sisi:

Citazione:

---

Originariamente Scritto da blue_tech

avira :sisi:

---

solo avira?

Microsoft security essential però devi avere un sistema operativo windows originale (XP, Vista, 7)