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TROUBLESHOOTING ADDENDUM
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If you require technical assistance to run DOOM, call id
Software's technical support line at (303) 339-7111 or
e-mail [email protected].

If possible, please be near your computer when calling id
Software's technical support. Please have information
regarding your system setup and configuration available.

Before changing your system or software setup we recommend
that you review your system manuals to ensure that your
modifications will not endanger any existing information or
hardware on you system or network. Modifying your system or
your software setup can be dangerous, and we cannot help you
with any resulting problems.

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When DOOM runs, I get an "Insufficient Memory" error or DOOM
just doesn't run.

You don't have enough free RAM to run DOOM. This usually
happens with 4Mb RAM machines -- you need about 3Mb of free
RAM to run DOOM. If you have DOS 6 or later, boot your system
and hold the left-shift key as the "Starting MS-DOS..."
message appears. This will bare-boot your system and you must
change to the DOOM directory and run DOOM. Your best bet is
to make a CONFIG.SYS menu for a custom DOOM boot -- see
page 97 in your MS-DOS 6 User's Manual.
If you have DOS 5.0 or earlier, you must create a bare boot disk.

Note: Do not use memory managers like EMM386, QEMM, etc.
Do not use disk caching programs like SMARTDRV, etc.

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I get a "WRITE ERROR" while DOOM is decompressing.

You are using a disk compression program such as STACKER or
DOUBLESPACE. These utilities try to make an "educated"
guess as to how much disk space you have left. Obviously,
they're wrong. Delete some big games that are chewing up
hard drive space, like any Wolf-alikes. :)

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The Windows SETUP program runs after installation.

DOOM did not install to your hard drive, probably due to
insufficient disk space. See above answer for a solution.

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My GUS doesn't work.

The default IRQ for a GUS is 11. DOOM doesn't handle IRQ's
above 7. Change this with your GUS setup program.

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I can't get digital sound from my Sound Blaster compatible
sound card.

You are experiencing a DMA conflict. You may have a CD-ROM
or hard drive on the same DMA channel that you specified in
DOOM's SETUP program. Change the DMA channel of the sound
card or offending device.

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DOOM locks up before I see the title screen or at the title
screen.

You need to turn "Hidden Refresh" off in your CMOS Advanced
Chipset settings. If you're using RAMBIOS.SYS, you must
remove it from your CONFIG.SYS. Make sure you also turn off
any Hardware Video Shadowing (also found in CMOS settings.)

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DOOM runs really slow, locks or "pauses" on a fast system.

Some systems have a option in the CMOS setup for switching
the speed of the PC from the keyboard. This is the
"Turbo Switch" or "Turbo Switching" option. Disable this
setting and your problem should be fixed.

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I hear static when listening to DOOM with my Sound Blaster
(or compatible) card.

Run SBP-MIX (in your SBPRO directory) and turn down Line and
Mic volumes to 0.

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I still hear static, or my sound effects are breaking up.

Disconnect any parallel port devices. (Sound cards,
to work with DOOM, must use IRQ5 or IRQ7, which are
used by LPT2 and LPT1 -- where printers are connected.)

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I can't get sound on my ATI Stereo FX card.

Contact ATI for a BIOS upgrade.

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DOOM is too dark to see anything.

On some monitors, DOOM may be too dark to play. Press F-11
to improve the view.

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